Content Managers
We are a dynamic team of tech-savvy branding enthusiasts dedicated to shaping the onboard experience! Collaborating with every department on board, we ensure that Carnival's brand essence shines through all of the ships. From managing content in the Carnival HUB app to auditing marketing material, we are the driving force behind communicating offerings and activities to our guests.
What You'll Be Doing Onboard
As a Content Manager you’ll use various outlets to inform our guests of safety protocols, dining options, the FUN happening around ship, and much more!
HUB app & Onboard Collateral
Content Managers, use multiple channels to keep our guests informed about important safety protocols, pertinent cruise details, and the diverse range of FUN entertainment options onboard. The role is essential in updating cruise-specific flyers, including Debarkation, Water Shuttle, and Good To Know information, ensuring that guests are informed throughout their voyage.
Marketing
Content Managers help personalize the guest experience by suggesting events they may like via the HUB app.
Digital & Printed Signage
Content Managers serve as the brand experts, meticulously auditing the ship daily to ensure that all printed and digital signage is current and aligns with all branding guidelines, compliance, and safety regulations.
Flyers
Content Managers are responsible for updating cruise specific flyers, such as Debarkation, Water Shuttle and Good To Know to ensure that the information distributed to our guests is relevant, concise, compliant, and professional.
Content Managers work with our various guest venues in different capacities – working on scheduling, compliance auditing, and signage updates. Sports, movies, and TV content licensing is complex and requires a sharp eye for detail.
In-cabin TV, Televised Sports & Movies (including IMAX)
The Content Managers work closely with our Entertainment Technical team to schedule a diverse range of content, including movies, major sports games, and TV channel offerings. Their meticulous attention to detail ensures that movies are delivered, scheduled and displayed accurately in various venues around the ship, including Carnival’s Seaside Theater and IMAX, elevating the onboard entertainment experience for our guests. Managing the licensing for sports, movies, and TV content requires a keen eye for detail and swift action in navigating complex licensing regulations.
Seaside Theater
Instead of a drive in, how about a Dive-In movie theater! The Content Manager works with our Entertainment Technical team to ensure movies, SCALA, major sports games, and Cruise Director broadcasted shows are scheduled and displaying properly on Carnival’s Seaside Theater.
Content Managers work with every department on board - from the Captain, to the Cruise Director, to the Photo Department. Content Managers ensure all content needs are met and still find time for FUN alongside their duties in a myriad of settings.
What We’re Looking For
- Exceptional communication skills
- Acute attention to detail with a sharp eye for brand standards
- Technologically savvy
- Flexibility and adaptability to multitask effectively
- Capable of following directions and works well independently
- Ability to thrive in a fast-paced, ever-evolving environment
- Bachelor's degree in Marketing or Communications preferred
- Prior shipboard experience is advantageous
- 21 years of age prefered
- Proficiency in Microsoft Office Suite
- Experience with Adobe InDesign is a plus
Virtual Audition Instructions
What you'll need for a virtual audition
- Computer or mobile device with a webcam or front-facing camera
- Clear audio capabilities
- Proper lighting and professional attire and environment
- Paper and pen for note-taking during live virtual interviews
- Resume and unfiltered headshot
- For a live virtual interview, expect to be online for approximately one hour
Content Managers Frequently Asked Questions
Fun Squad report to the Cruise Director, and Sports Staff reports to the Sports Manager. Content Managers report directly to the Entertainment Director.
All Fun Squad, Sports and Content Manager positions will be accommodated in a double-occupancy cabin which includes bunk beds, closet, desk, TV and bathroom (shower, sink, cabinet, toilet). The cabins also have plugs for charging electronics and reading lights over the beds. The cabin is cleaned once a week by a member of the housekeeping team.
Your uniform will be provided to you onboard. It is your responsibility to keep it in presentable condition and to take it with you for future contracts. You will be responsible for providing your own daytime sneakers (red for Sports and Fun Squad, and white for Content Managers) and your own black or tan formal wear shoes.
Entertainment Team Members will be expected to attend various drills and onboard training and department meetings. You will also perform essential safety functions such as gangway crowd control and water shuttle operations.
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