RESPONSIBILITIES

• Ensure the safety and active supervision of all children and teens participating in activities.
• Displays friendly, caring, and positive attitude with children, parents, staff, and management.
• Ensure implementation of Policies and Procedures set forth in the Youth Programs Operations.
• Review and implement youth activity schedules as per programming mandates based on the Youth & Family RFF Programming Standards & Entertainment RFF’s.
• Review staff schedules that ensure fair distribution of hours, sufficient coverage for all Youth Facilities, and compliance with MLC regulations.
• Assists in training for all new and returning Youth Staff within the designated time (upon joining the vessel, 3-month training, trainings designated by Shoreside or Ship’s command, etc.).
• Effectively communicate all the information to the team required for them to effectively perform their job.
• Effectively communicate all the required information to the Shipboard and Shoreside Managers.
• Build positive relationships with other departments on board and collaborate to drive guest experience.
• Ensure all youth facilities and assigned areas remain in good condition by promptly submitting work orders for any necessary repairs or maintenance through the designated documentation systems and organized and cleaned at the end of each shift.
• Responsible for ensuring the compliance of all Public Health, Environmental & HESS procedures pertaining to Youth Programs other relevant inspections. All logs and checklists are per guidelines.
• Inform relevant stakeholders of all incidents and ensure the Notification Reports/CCTV footage reviewed if needed. Communicate with the adult /guardian regarding their child/teen's behaviors and observations.
• Monitor the Youth Programs Department budget & revenue, keep within the guidelines of par levels, ordering process, usage of camp & teen supplies; ensure inventories are current. Monitor revenue dashboards / targets for Night Owls and Build-A-Bear Workshop At Sea.
• Review CPS (Crew Personnel System) for Youth Staff as needed based on trainings, certificate etc. Ensure all the documents needed are up to date and lasting for the entire duration of the contract (such as Accurate Background Check, Fingerprints, CPR, First Aid, and other applicable and required certifications).
• Monitor Qualtrics and NPS to drive higher guest satisfaction scores for youth initiatives.
• Update and maintain required documents and voyage information for each cruise; food order guidelines; participation reports; administration; emails, binders, duties completed from the Roles & Responsibilities Checklist.
• Participate in and/or lead Youth Department Team Building activities.
• Conduct staff meetings, coach and develop talent.
• Conduct weekly meetings with the Youth Programs Director & Teen Leaders to review updates, address challenges, and discuss potential improvements.
• Ensure all SAIL boards completed daily/weekly & input numbers in SAIL Portal.
• Demonstrate commitment to Carnival Values by providing excellent hospitality to all guests.
• Must be willing and able to perform CPR and First Aid as needed.
• Levelling & Requirements – Reference Youth Programs Levelling Checklist for full responsibilities.
• All other duties deemed necessary by the Youth Programs Director, Entertainment Director, Hotel Director, or Shoreside Management.

QUALIFICATIONS:

• Minimum 3 years of experience working with children, preferably in a camp or other activity-based setting.
• Experience managing a youth/camp program and leading team of people
• Bachelor’s Degree preferred
• Must be willing to work with children from ages 2 to 11 years old and children with special needs as well as children under the age of 2 years.
• Must be able to speak proficient English (speak, read and write fluently.)
• Must be outgoing and able to lead large groups of children.
• Must have hospitality skills & be focused on guest services.
• CPR and First Aid Certification.
• Must be willing to perform CPR and First Aid as needed.

SUBMISSION REQUIREMENTS:

• Resume outlining previous employment experience and education in a Word Doc or PDF format.
• Two letters of recommendation attached with resume.
• Photo.

RESPONSIBILITIES

• Ensure the safety and active supervision of all children participating in activities.
• Provides friendly, caring, and positive interaction with teens and their parents, addresses parent inquiries and concerns.
• Follow the policies and procedures/mandates in the Youth Programs Operations - Policies & Procedures/ Youth & Family RFF Programming Standards.
• Follow all Public Health, Environmental and HESS procedures (such as training, drills, safety briefings, port manning, logs, etc.).
• Be well informed and actively participate in assigned activities including, but not limited to, any activities outlined in Staff and Youth Activity Schedules (such as Kid’s Meals, Night Owls, Fun Guide, Sail Away, Embark, Debark, meetings, performances, character appearances, holiday events, family activities, partnerships: Build-A-Bear Workshop, Dr. Seuss, Zumbini, etc.); there may be times that Camp Staff assists in the Teen Clubs and/or cover a Teen Leader role if necessary.
• Work during the specific times listed on your schedule, arriving with enough time to prepare for the shift. Comply with schedule rotation, while following all Fun Time & MLC procedures.
• Maintain children’s hygiene by consistently tending to their needs (diapering, washing hands, wiping noses, etc.).
• Ensure all youth facilities and assigned areas remain in good condition and kept organized and cleaned at the end of each shift.
• Inform Youth Programs Director of all incidents and fill out Notification Reports, if needed. Communicate with adult / guardians regarding their child's behavior and observations.
• Manage Camp supply use and condition, maintain accurate inventory, and report any immediate or order requests to the Youth Programs Supervisor/ Youth Programs Director.
• Participate in all required training sessions and meetings.
• Successfully complete the 3-month training program or return training (2-week) led by the Youth Programs Supervisor/ Youth Programs Director.
• Ensure the Animators/Characters have chaperones, and their safety is a priority.
• In the event of an Animator's absence (sick leave or off-ship), the Youth Team will provide coverage.
• Ensure SAIL actions implemented daily.
• Abide by the rules and regulations set forth by Carnival Handbook and/or the ship’s command.
• Demonstrate commitment to Carnival Values by providing excellent hospitality to all guests.
• Follow the uniform policy, maintain the Carnival Look, and always practice good hygiene.
• Must be willing and able to perform CPR and First Aid as needed.
• Ensure all the documents needed up to date and valid for the entire duration of the contract (such as Accurate Background Check, Fingerprints, CPR, First Aid, and other applicable and required certifications).
• Levelling & Requirements – Reference Youth Programs Levelling Checklist for full responsibilities.
• All other duties deemed necessary by the Youth Programs Supervisor, Youth Programs Director, Entertainment Director, Hotel Director, or Shoreside Management.

QUALIFICATIONS:

• Must have and present one of the following or anything similar to the items listed below plus minimum 2 year of experience in related fields:
• Must be 21 years of age.
• Minimum 2 years of experience working with kids.
• Care Certification.
• Bachelor’s Degree or higher in Education/Recreation/Park/Tourism preferred.
• Psychology Degree.
• Special Needs Worker.
• Child & Youth Worker Diploma.
• Early Childhood Education Diploma.
• Educational Assistant Diploma.

EXPERIENCE:

• Must have at least 2 years of experience working in any of the following fields or programs:
• Professionally working with kids/youth.
• Creative background (artistic.)
• YMCA or other after school programs.
• Leading large groups of children (Sports Coach/Camp Counselor.)
• Professional child care centers.

ADDITIONAL REQUIREMENTS:

• Must be willing to work with children from ages 2 to 11 years old and children with special needs as well as children under the age of 2 years.
• Must be able to speak proficient English (speak, read and write fluently.)
• Must be outgoing and able to lead large groups of children.
• Must have hospitality skills & be focused on guest services.
• Submit CPR and First Aid Certificate.
• Must be willing to perform CPR and First Aid as needed.

SUBMISSION REQUIREMENTS:

• Resume outlining previous employment experience and education in a Word Doc or PDF format.
• Two letters of recommendation attached with resume. 
• Photo.

RESPONSIBILITIES:

• Ensure the safety and active supervision of all teens participating in activities.
• Provides friendly, caring, and positive interaction with teens and their parents, addresses parent inquiries and concerns.
• Act in the leadership role within the program; individual must organize, prepare, run, and lead all activities for the teen guests, whether within the Circle “C” / Club O₂ lounge or at various lounges around the ship.
• Follow the policies and procedures/mandates in the Youth Programs Operations - Policies & Procedures/ Youth & Family RFF Programming Standards.
• Follow all Public Health, Environmental and HESS procedures (such as training, drills, safety briefings, port manning, logs, etc.).
• Be well informed of all activities outlined in the Youth Activity Schedules, including partnerships (Build-A-Bear Workshop, Dr. Seuss, Zumbini) and family activities; there may be times that Teen Leaders assist in Camp.
• Interact with teens/guests as fits the occasion; this includes (hosting parties, trivia, games, karaoke, sports, and other teen related activities).
• Work during the specific times listed on your schedule, arriving with enough time to prepare for the shift. Comply with schedule rotation, while following all Fun Time & MLC procedures.
• Ensure all youth facilities and assigned areas remain in good condition by promptly submitting work orders for any necessary repairs or maintenance through the designated documentation systems and kept organized and cleaned at the end of each shift.
• Inform Youth Programs Director of all incidents and fill out Notification Reports, if needed. Communicate with adult/guardians regarding their teen behaviors and observations.
• Maintain and control usage of teen supplies for programming offerings.
• Update and maintain required documents and voyage information for each cruise; participation reports; administration; emails, binders, and duties completed from the Roles & Responsibilities Checklist.
• Participate in all required training sessions and meetings. Attend weekly meetings with Youth Programs Director to review updates, address challenges, and discuss potential improvements.
• Successfully complete the 3-month training program or return training (2-week) led by the Youth Programs Supervisor/ Youth Programs Director.
• Ensure all SAIL boards completed daily/weekly & input numbers in SAIL Portal.
• Abide by the rules and regulations set forth by Carnival and/or the ship’s command.
• Demonstrate commitment to Carnival Values by providing excellent hospitality to all guests.
• Ensure accurate and timely submission of risk assessments to the Youth Programs Director.
• Follow the uniform policy, maintain the Carnival Look, and always practice good hygiene.
• Must be willing and able to perform CPR and First Aid as needed.
• Ensure all the documents needed are up to date and valid for the entire duration of the contract (such as Accurate Background Check, Fingerprints, CPR, First Aid, and other applicable and required certifications).
• Levelling & Requirements – Reference Youth Programs Levelling Checklist for full responsibilities.
• All other duties deemed necessary by the Youth Programs Supervisor, Youth Programs Director, Entertainment Director, Hotel Director, or Shoreside Management.

QUALIFICATIONS:

Must have and present one of the following or anything similar to the items listed below plus minimum 2 year of experience in related fields:

• Must be 21 years of age.
• Minimum 2 years of experience working with teens.
• Care Certification.
• Bachelor’s Degree or higher in Education/Recreation/Park/Tourism preferred.
• Child & Youth Worker Diploma.
• Early Childhood Education Diploma.
• Educational Assistant Diploma.

EXPERIENCE:

Must have at least 2 years of experience working with teens 12-17 in the following fields:

• At camps as Camp Counselor (Summer Camps/Sport Camps/Special Needs Camps.)
• Professionally working with youth.
• Creative background (artistic.)
• YMCA or other after school programs.
• Leading large groups of children (Sports Coach.)
• Professional child care centers.

ADDITIONAL REQUIREMENTS:

• Must be willing to work with teens from ages 12 to 17 years old.
• Must be able to speak proficient English (speak, read and write fluently.)
• Must be outgoing and able to lead large groups of teens.
• Must have hospitality skills & be focused on guest services.
• Submit CPR and First Aid Certificate.
• Must be willing to perform CPR and First Aid as needed.

SUBMISSION REQUIREMENTS:

• Resume outlining previous employment experience and education in a Word Doc or PDF format.
• Two letters of recommendation attached with resume. 
• Photo.