RESPONSIBILITIES:
- Ensure the safety and active supervision of all teens participating in activities.
- Provides friendly, caring, and positive interaction with teens and their parents, addresses parent inquiries and concerns.
- Act in the leadership role within the program; individual must organize, prepare, run, and lead all activities for the teen guests, whether within the Circle “C” / Club O2 lounge or at various lounges around the ship.
- Follow the policies and procedures/mandates in the Youth Programs Operations - Policies & Procedures/ Youth & Family RFF Programming Standards.
- Follow all Public Health, Environmental and HESS procedures (such as training, drills, safety briefings, port manning, logs, etc.).
- Be well informed of all activities outlined in the Youth Activity Schedules, including partnerships (Build-A-Bear Workshop, Dr. Seuss, Zumbini) and family activities; there may be times that Teen Leaders assist in Camp.
- Interact with teens/guests as fits the occasion; this includes (hosting parties, trivia, games, karaoke, sports, and other teen related activities).
- Work during the specific times listed on your schedule, arriving with enough time to prepare for the shift. Comply with schedule rotation, while following all Fun Time & MLC procedures.
- Ensure all youth facilities and assigned areas remain in good condition by promptly submitting work orders for any necessary repairs or maintenance through the designated documentation systems and kept organized and cleaned at the end of each shift.
- Inform Youth Programs Director of all incidents and fill out Notification Reports, if needed. Communicate with adult/guardians regarding their teen behaviors and observations.
- Maintain and control usage of teen supplies for programming offerings.
- Update and maintain required documents and voyage information for each cruise; participation reports; administration; emails, binders, and duties completed from the Roles & Responsibilities Checklist.
- Participate in all required training sessions and meetings. Attend weekly meetings with Youth Programs Director to review updates, address challenges, and discuss potential improvements.
- Successfully complete the 3-month training program or return training (2-week) led by the Youth Programs Supervisor/ Youth Programs Director.
- Ensure all SAIL boards completed daily/weekly & input numbers in SAIL Portal.
- Abide by the rules and regulations set forth by Carnival and/or the ship’s command.
- Demonstrate commitment to Carnival Values by providing excellent hospitality to all guests.
- Ensure accurate and timely submission of risk assessments to the Youth Programs Director.
- Follow the uniform policy, maintain the Carnival Look, and always practice good hygiene.
- Must be willing and able to perform CPR and First Aid as needed.
- Ensure all the documents needed are up to date and valid for the entire duration of the contract (such as Accurate Background Check, Fingerprints, CPR, First Aid, and other applicable and required certifications).
- Levelling & Requirements – Reference Youth Programs Levelling Checklist for full responsibilities.
- All other duties deemed necessary by the Youth Programs Supervisor, Youth Programs Director, Entertainment Director, Hotel Director, or Shoreside Management.
QUALIFICATIONS:
Must have and present one of the following or anything similar to the items listed below plus minimum 2 year of experience in related fields:
- Must be 21 years of age.
- Minimum 2 years of experience working with teens.
- Care Certification.
- Bachelor’s Degree or higher in Education/Recreation/Park/Tourism preferred.
- Child & Youth Worker Diploma.
- Early Childhood Education Diploma.
- Educational Assistant Diploma.
EXPERIENCE:
Must have at least 2 years of experience working with teens 12-17 in the following fields:
- At camps as Camp Counselor (Summer Camps/Sport Camps/Special Needs Camps.)
- Professionally working with youth.
- Creative background (artistic.)
- YMCA or other after school programs.
- Leading large groups of children (Sports Coach.)
- Professional child care centers.
ADDITIONAL REQUIREMENTS:
- Must be willing to work with teens from ages 12 to 17 years old.
- Must be able to speak proficient English (speak, read and write fluently.)
- Must be outgoing and able to lead large groups of teens.
- Must have hospitality skills & be focused on guest services.
- Submit CPR and First Aid Certificate.
- Must be willing to perform CPR and First Aid as needed.